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Carolina Collaborative for Resilience


We hear you. We see you. We are so glad you are here.


The Carolina Collaborative for Resilience provides caring and compassionate support by pairing undergraduate and graduate students with Resilience Coaches. We aim to provide the individualized support that each student needs to thrive at every level of our campus. Resilience Coaches are a team of diverse faculty and staff who have received specialized training to support students as they cope with the challenges related to identity, race, belonging, and resilience.


The Carolina Collaborative for Resilience provides a space for authentic connection, the development of coping strategies, healing, and resilience around challenges related to identity, race, and belonging.


To promote a more caring, compassionate, and inclusive community, one interaction at a time.


We believe in a Carolina community that allows each individual to be their authentic self.

We strive to create a culture where each student feels accepted and supported.

We believe that validating your experience and your voice matters.

We strive to help you advocate for yourself successfully.

CCR Promise

We will affirm the race, culture, ability, and unique identities of all UNC students.

We will always provide a brave space for students to share their stories and be their authentic selves.

We will listen to the experiences of all students who seek our support.

We will serve as a “bridge” to facilitate meaningful connections between students and campus support units. We will be with you every step of the way.

Resilience Coaches

Resilience Coaches are expected to affirm the race, culture, and identity of all students seeking support. Resilience Coaches provide a safe space for students to share their stories and serve as a “bridge” between students and critical campus support units (Office of Dean of Students, CAPS, CHS, Student Wellness, etc.).

In addition, Resilience Coaches completed training to help them support students dealing with a wide range of identity-based issues. The Carolina Collaborative for Resilience is led by Jessica Lambert Ward, MSW with support from and in partnership with the Office of the Executive Vice Chancellor and Provost, the University Office for Diversity and Inclusion, the Office of Undergraduate Admissions, and the College of Arts & Sciences. Resilience Coaches are appointed for a one-year term.

Please direct questions to

Interested in Becoming a Resilience Coach?

The next cycle of applications will open Spring 2023. If you are interested in applying, please check back then.




We are ready to serve you. Students who would like to be matched with a resilience coach are encouraged to submit the CCR Student Intake Form (below).



Statement of Nondiscrimination

The University of North Carolina at Chapel Hill is committed to equality of educational opportunity. The University does not discriminate in offering access to its educational programs and activities on the basis of age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. The Equal Opportunity and Compliance Office has been designated to handle inquiries regarding the University’s non-discrimination policies.

Responsible Employees

Resilience Coaches are considered Responsible Employees. When someone discloses an incident of discrimination, harassment, sexual violence, interpersonal violence, or stalking to a Responsible Employee, that employee must share that information with a staff member in the Equal Opportunity and Compliance Office. If you have questions or concerns about the sharing of your information, contact

Campus Resources

UNC offers many resources that facilitate your success. We encourage you to explore these resources to consider which opportunities might best address your unique situation.


Part of the Heels Care Network

Meet our Resilience Coaches


Academic Advising Professional / Native Student Engagement Coordinator
American Indian Center


Director of EO/ADA Coordinator


Teaching Lab Manager
Physics & Astronomy


Student Success & Retention Specialist
School of Nursing Office of Student Affairs


Program Coordinator
American Asian Center


Transfer Student Coordinator and Coaching Specialist
Center for Student Success


Mental Health First Aid Coordinator
School of Social Work


Coordinator of Campus Resiliency Programming/Wellness Coach
Student Wellness/Student Affairs


Assistant Professor
Biomedical Engineering


Instructional Media Services Manager
Gillings School of Global Public Health


Associate Director
Office for Undergraduate Research


Associate Director of Admissions and Diversity
KFBS- Master of Accounting Program


Clinical Assistant Professor
School of Social Work


Senior Academic Advisor
The William & Ida Friday Center for Continuing Education